Contact information

Contact Briselle

We value every customer and are committed to providing timely, friendly, and professional support.

Whether you need assistance before placing an order or after receiving your purchase, our team is here to help.

Business Information

Store Name

Briselle

Website

Briselle.xyz

Business Address

697 Wentworth St
Nanaimo, BC, V9R 3E6
Canada

Phone

+1 (250) 658-1240

Email

support@briselle.xyz

Customer Support

Our customer service team is available to assist with:

  • Product information
  • Order status
  • Shipping inquiries
  • Return and refund requests
  • Replacement requests
  • Payment assistance
  • General questions

Business Hours

Monday – Friday

9:00 AM – 6:00 PM (Pacific Time)

Saturday – Sunday

Closed

Response Time

We aim to respond to all customer inquiries within 24 business hours.

During holidays or promotional periods, response times may be slightly longer. We appreciate your patience and understanding.

Before Contacting Us

To help us resolve your request quickly, please include:

  • Your full name
  • Order number
  • Email used when placing your order
  • A brief explanation of your request
  • Photos if your inquiry concerns a damaged or incorrect item

Providing complete information allows our support team to assist you more efficiently.

Thank you for choosing Briselle. We appreciate your trust and look forward to serving you.